Testimonials and Reviews

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We appreciate words from our clients:

5

I RECENTLY BOUGHT A WOLFSBURG JETTA. LOOKING FOR A COMPETENT MECHANIC, I FOUND FARE. I WENT TO HIS ESTABLISHMENT FOR AN OIL CHANGE, AND NOT ONLY WAS AN OIL CHANGE GIVEN, BUT HE ALSO ROTATED THE TIRES (NO CHARGE). I REALLY BELIEVE IT'S VERY DIFFICULT TO GET A GOOD MECHANIC. IN MY OPINION HE'S NOT JUST A MECHANIC, HE DEFINATELY A TECHNICIAN. READY FOR ANY PROBLEM. I TELL EVERY0NE THAT HAS A VW/AUDI TO TRY HIM. BEING OPTIMISTIC FOR GOOD VW/AUDI CARE A GAMBLE. TO BE SURE, SEE FARES.......HONEST,AND VERY REASONABLE..

5

Top Notch Quality Service! That's all I have to say! I am so happy having found Fares, an extraordinary technician who provides an extraordinary service and quality of work...at a very reasonable price..... What can I say, you have to go and experience it yourself and you WIll know what I'm talking about! No doubt about that! God Bless you FARES! Antoine!

5

I started coming here about 1 year ago, just shortly after Fares' grand opening. The word to describe my first and every experience thereafter, would be genuine. Fares is not only superbly skilled as a mechanic, he carries with him a professional staff who falls second to none. In my short 32 years of life, I have met very few trustworthy and honorable people on a first impression-let alone, a mechanic who upholds these traits. After reading these reviews, it is no surprise that others share his integrity with me, rescinding the phrase, "It's so hard to find a good mechanic you can trust." If you are looking for somewhere or someone to take your vehicle to, look no longer. I travel from Chino Hills and would triple the drive without thinking twice about it. Fares' recommendations are forthright and straightforward. I congradulate him on a successful first year and it is an honor to know him and his wonderful wife, who both run the business. Personally, I think he should change the spelling of his name to "Fair-es" ! ;) Although, there is one drawback that hinders all of us who have recently dedicated ourselves to him... There can only be one. Fair-Fares, Rock on!

5

LISTEN UP PEOPLE. If you live within 50 miles of Independent Audi & VW Service, Inc. you are crazy to take your car anywhere else. The owner, Fares is a former Rusnak top-notch mechanic who is highly skilled and he has assembled a team that will blow your mind. You will know immediately that you are not being scammed because the level of skill is matched by their integrity and honest approach. It is rare to see anymore, but Fares and his wife Sylva have built a business caring about their reputation. They will do everything to make sure you are completly satisfied. I could not recommend Independent Audi & VW Service, Inc. more highly and thank them for being in business.

5

I drive an Audi S4 Convertible that's still under warranty but was looking to add on some aftermarket goodies. I wanted to change the factory exhaust among other things and Fares from Independent Audi came highly recommended. I asked around because my car was purchased and serviced from Rusnak Audi in Pasadena where Fares worked before. Needless to say, the guy knows his stuff and worked on much higher end cars than mine at Rusnak. I took my car to Independent Audi and am very happy with the quality of work peformed and even more, at a reasonable price! BUT WAIT - THE MOST IMPORTANT REASON WHY HE WILL BE SERVICING MY CAR FROM NOW ON is because of his honesty and integrity!! He could have sold me a bunch of other things that I would have willingly purchased to increase the performance of my car but he didn't. He told me I would be wasting money and "while he wanted the business, he couldn't in good conscious" recommend I purchase those particular products. He could have made a lot more money off of me but he didn't. An expert mechanic with integrity? Now that's a contradiction if I've ever heard one! The fact of the matter is that's it's true! I had never met Fares and I was literally off the street and I feel he treated as if he had known me for years. I can't recommend him enough. It's good to know I have a mechanic I can trust once my warranty runs out. Give him a try, you'll see what I mean.

5

Excellent work! I had been previously going to my local vw dealer and paying outrageous prices for maintenance and repairs. One incident had come up where I needed to have my computer system checked and I had called the dealership and they wanted to charge me $150 just to diagnose the problem. I was extremely upset since I had been giving them all of my business since I had purchased the car. It was the best thing for me, I found Independent Audi on Yahoo. Well, it's been two vists since...Once for my 70k service and then for a brake job. I just made an appointment for this Saturday for some maintenance. Personally, for the service, knowledge, quality and pricing, I am willing to drive the distance to a private automotive shop that works exclusively with Audi & VW. The dealers charge way too much!!! Independent Audi provides Audi/VW parts, not third party parts! Be weary of independent shops that price extremely cheap - they are giving you third party parts. Give them a shot! You will not be disappointed.

5

red The best thing that ever happened to me and my Audi was when I discovered Fares. And this was back in 1997. He has been working on my cars ever since and I would travel extra just to have him work on my car! I think the most important thing about a mechanic and for any type of repair is to be able to establish trust and I trust Fares completely. Most of the time it's just normal maintenance but I'm sure because of Fares' recommended preventive maintenance I have not had any major problems. If you want to be talked down to and ripped off go to a dealer. If you want quality service at very reasonable prices go see Fares. One more thing I must add is that anyone can go to a school and pass some tests and throw a certificate on the wall. That doesn't make somebody a good mechanic. It takes experience and dedication to be a great mechanic which Fares is. But if certification is important for you Fares has those as well!

5

I took my Audi in to get serviced for a major service. I got better service then at the dealership but, for about half the cost! They have Audi trained and certified technicians working there that made me feel very comfortable about leaving my car in there hands. The car runs great now.. I would definetly recommend it to anyone over the high dealership fee's and hassles. I recommend that you ask for Fares! He will take great care of you.

5

Best service ever, top notch quality will not go back to the dealer

5

excellent service for my audi! They were both friendly and knowledgeable. Provided an accurate time/cost estimate and delivered as promised. Would definately recommend.

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