I have always had my Audi vehicles serviced at the dealership (in this case Rusnak Audi in Pasadena). I'm a woman and to be honest, I've always been a bit skeptical and apprehensive to take my car anywhere but a dealership for service. But, having recently hit 55k miles on my '06 Audi A3, I knew it was time for a major (no longer under warranty) service. Drats. I read a lot of wonderful reviews about Independent Audi and VW in Pasadena on Yahoo Local and figured I'd give it a try. Imagine my surprise to get a very reasonably priced major service done at this joint! No joke, this IS the place to take your Audi or VW if you're not already doing so. The owner, Farras is amazing as is the support staff. I was given an initial price and when I picked-up my vehicle it was even less than the original estimate. As well, they rotated my tires, checked my brakes (yep, I was told no need to do anything yet as it hadn't yet hit the sensors) and my car was given a very thorough and very Audi maintenance scheduled service -- all to Audi specifications. In addition, I was given the good news that my timing belt didn't need changing until 75k miles (it was checked too and it's just fine), my tires were rotated ("lots of meat still on them"), and all my doors were oiled with WD-40 ("so as to not creak"). Talk about service! As well, when I first dropped-off my car, I was asked if I needed a drive home (or, to a local location). I declined as I had set-up a drive prior to making my appointment -- but, it was so great to know that IF I did need a drive to or fro, Farras and his folks would have made sure I had one. Also, the main office is very clean offering coffee and magazines (should you want to wait for a short service). Farras was a master mechanic at Rusnak Audi for 10 years prior to opening his own shop. All of the current licenses and certifications are prominently displayed on the walls behind the main desk. I loved the experience and overall cost and plan to ALWAYS have my Audi serviced with Farras. Skip the Audi or VW dealership and give him a try. You won't be disappointed!