Thank you so much, Fares! I am taking my car to Independent Audi since 2009. My car has been taking care very well and I am happy with Fares and his team work. He is defiantly good technician and also good person. He always figures out what are the problems and how to resolve them. Last month, Fares sent me Audi dealer to change the camshaft which is covered by warranty. 3wks later, the engine is totally bust by failing timing chain and tensioner. All these problems, dealer did not want to take any responsibility. So I had to get advise from Fares and he explained me very well. Stupid dealer is NOT good at explanation to customer. I really appreciated his time and advise. He is one of the honest technician who I have ever met.