I have a 2016 Audi A3 etron. I love this car and I hope to drive it forever. I had a warning light come on, and after being frustrated with a different auto shop, a friend recommended European Auto Hause. Fares found an issue with the hybrid battery system, and he immediately contacted me to let me know that this was likely a warranty repair, he stopped all work on the car, and said I should immediately take it to a dealership. I didn't think a 10 year old car could possibly have any warranty left, but not only was Fares right, but he had the integrity and expertise to refer me to Audi rather than take the job on himself. The hybrid battery system was replaced by Audi at no cost, which I consider to be a miracle. Fares and the team at European Auto Hause deserve all the praise I can give. Once the hybrid was resolved, I gladly brought the vehicle back to European Auto Hause for factory recommended service and will continue to do so- It's this kind of experience that earns a customer for as long as I own this car- I'll be bringing my vehicle to European Auto Hause for service for the rest of this A3 etron's days.
Mark, thank you for trusting us with your Audi and for the glowing review! We're delighted that Fares provided such exceptional service and ensured the best outcome for you. We take pride in our honest and expert approach at European Auto Hause. We look forward to maintaining your vehicle's peak performance for many years to come!
- European Auto Hause