Pasadena Audi and Volkswagen Repair

Ive had a great experience with this car shop both times Ive come here. Paula, the receptionist, was very helpful when I called to make an appointment and just as welcoming in person. Fares is an outstanding mechanic who truly goes above and beyond. During my most recent visit, they knew I was waiting, so Fares assigned two people to work on my car. The service was completed in just 1.5 hours, and they even included a car wash, such a nice touch. What really impressed me, though, was my first visit. I had taken my car to another shop for a coolant leak, and after three days they still couldnt figure out the issue. I decided to tow my car here instead. Fares quickly diagnosed the problem and repaired the water pump and thermostat within a couple of hours. On top of that, he kindly waived the consultation fee since I had already been charged by the previous shop. This place has earned my trust. The service is efficient, honest, and professional, and they back their repairs with a 1-year/12,000-mile warranty. I wont be taking my car anywhere else!

I've been a client of European auto house for many years, I currently have two Q5's that they serviced and wrenched on (major work) for years, Fares has always been very knowledgeable, humble, fair and professional with me. The staff members all possess those same qualities. The shop is one the cleanest auto shops I've ever been to, it's always maintain that way. It's very organized, you make an appointment, they take your car in, keep you updated as to the progress or any unforseen mechanical changes. I'm usually in and out in the same day, with the exception of something major. This is the shop for my audi and VW needs.

Great experience and the vehicle was ready sooner then quoted Definitely my go to for Audi service.

This group has been a lifeline for me with my Audi. They are trustworthy, knowledgeable and communicative. It has been such a relief to know I have a place to get quality service to keep my car in tip top shape. My husband and I both drive Audis and this is the only place in the SGV I will take them for service.

Always great customer service, terrific team, fair price. Nothing but thumbs up from me!

The technician that worked on my car is very professional extremely skilled I took the car to the front and suspension shop and he did not diagnose all my issues the technician that worked on my car down things in just a few minutes. The man at the transmission shop installed on my rack and pinion it was leaking and he installed it incorrectly and spotted the knuckles were bent I'm going to try to get some replacements as soon as I can. I really appreciate the service that you giving you over the years. The previous owner did not take care of the car the way it was supposed to be cared for.

Excellent service from honest people. I even bypass the dealer on my new Audi and come to this place for service.

I’ve been going to the shop for two years now and they always do a thorough job. Cut me a more than fair deal and really know my car inside & out. Picking a mechanic feels hard but they make it easy especially when I’m driving around my little one- I need to know that my car is in top shape. Thank you European auto house!

Trust is something that usually takes time to build. Upon meeting the crew at EAH, trust was established from the moment I drove up. I was greeted with a heart-warming smile and given the most excellent customer service ever. We have all done the dealer thing and circling the drain is no fun with them. Here I was given honest answers at a reasonable price and work completed before time promised. This is my new home for my vehicle maintenance.