Testimonials and Reviews

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We appreciate words from our clients:

5

Went here for the first time and I was very pleased with the customer service!! Phenomenal people to talk to and very kind. Hands down will recommend this place to anyone.

5

Probably the best service I have ever received from a mechanic.

5

What an honest mechanic! My breaks were squeaking and I thought I needed new ones. Rather than just selling them to me, Feras told me there was still 6 months of life left. No charge for the inspection. Plus he gave me a free ride to and from the shop.

5

Great service and most importantly they know what they're doing. Took my 2003 A4 Avant and had complete head work done. Car runs great!

5

Knowledgable, ethical and friendly. I will only trust my Audi with European Auto Hause. Competitive pricing along with excellent customer service is only exceeded by their extensive expertise. These guys are the real Pros impressive to say the least. I drive from the inland empire to Pasadena because I want the best for my Audi.

5

Thank you to Fares and staff for a great service as well as customer service. I've been looking for a local shop of my 08 Audi A3 and European Auto Hause is definitely the place to go. I called several shops to compare prices and found European Auto Hause to be very reasonable. I'm confident the quality of work they provide and I'm very pleased with their service.

5

If you want your car done right, you must come see Sean and the great team working out at European Auto Hause in Pasadena. I recently took my husband's car an Audi A6 for a routine maintenance along with some extra services that the car was in need of. The pricing is absolutely fair and for the high quality of work you get is unmatched unlike other car dealerships and european car shops that try to rip you off. In addition, Sean & Team worked meticulously to try to figure out an issue with the car that has plagued us for the past year. Anytime the car drove over uneven surfaces and turned in some instances the car would make grinding issues. We took it to a few shops, but they could never determine the source of the problem. Sean went above and beyond to not only determine the issue, but to fix the problem. It literally took them 6 hours of testing and trying different scenarios before they fixed it and they were kind enough to not even charge me due to all the work I was having them do for us. This is a testament to the type of service and dedication you will experience here. If you have a European car and want to have the absolute best service with the most knowledgeable team in the business look no further.

5

Fares truly is the best. I had taken my Audi into someone else (prestigious and fancy in Pasadena. Rusnak, you know them) and was told it would cost over $800 for my brake light to be fixed. Looking for an alternative solution, I fond Fares. He said it was a question of wiring. Simple fix. No charge. NO CHARGE. He has my business for the rest of my Audi's life, and probably mine.

5

I took my Audi A3 to EAH for service a couple of years ago after my extended warranty with the Audi dealer ran out and since then I am happy to say that I have been a loyal customer of this great shop. The main reason is really one guy there and that's Fares the manager and chief mechanic. He and his crew at EAH know how to fix just about anything with Audis and VWs for a reasonable price that has saved me a great deal of money compared to the Audi dealer in Pasadena. From simple maintenance (like oil change, ignition coils, battery replacement, etc) to more complex engine repair (like replacing my faulty intake manifold and cleaning the carbon deposits in my intake valves) Fares has come through for me every time. If the repair will take long Fares has always asked one of his guys to drop me off at work and pick me back up at my convenience. He has also done small things on my car quickly and without charge, like installing a new engine mount, topping off my fluids, replacing my battery. In summary Fares knows what "service" is all about and is one of the nicest and most honest mechanics I have ever had the pleasure to come accross in my 40 years of being a car owner. THANK YOU Fares! -John

5

I've taken my VW to EAH many times for major and minor services and I felt moved to write a positive, well deserved review. Sean and Fares have shown me consistency in quality, honesty, expertise, and experience. As someone who will admit my knowledge of cars stops at being able to change a tire, I have trusted EAH to give it to me straight with no surprises. I have never ever felt over charged or taken advantage of. Thanks guys, keep up the good work!

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