Testimonials and Reviews

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5

I'll try to not make this too long, but I have to express how much I appreciate the quality, attention to detail and customer service this shop provides. After a rather bad experience at another shop much closer to home a few years back, I came back to this shop after moving away from Pasadena. I had a long standing issue that probably would've been fixed much sooner had I taken the time to have it addressed. This time around it was totally taken care of! My car needed a major service. After further inspection it was also deemed that I needed front brakes, a new fuel pump, ignition coils, timing belt, etc etc. It was a long list for my trusty car, but I wanted it back in tip top shape. Well, Sean went above and beyond and even found a very serious issue, which was the fault of the shop I went to prior to coming back to European Auto Hause. This issue, left the way it was could've put my family in danger; it was only a matter of time. He took care of it for me. I'm just dumbfounded as to how someone could've done so much damage and not cared enough to fix it when it could've caused a serious accident! European Auto Hause will always be where I take my car as long as I own an Audi, and so will my husband! Thank you so much for your wonderful service!

5

Luv the guys here

5

Great experience. Good work on 2011 vw gti

5

This review is long overdue so it's a bit lengthy. I used to take my VW GTI to Radi's on Sunset Blvd in Echo Park. My VW was turning into a nightmare at 80k miles and they took every opportunity to rip me off. I started looking elsewhere and found this shop through my boss. It's out of the way for me, but worth it. Right away Fares and his crew were friendlier, more experienced, more efficient, and more affordable. Radi's would claim to know the problem and then my check engine light would come on two days later. European Auto Hause finds the issue right away without wasting my time and money. They don't push unnecessary repairs on you like most shops. Honestly, the only negative thing I can say is that I've lost faith in VW cars and I'm afraid that if I trade in my car I'll have to take the new one somewhere else. Hopefully Fares and his crew will work on my next car.

5

Best place to take your Audi or VW or Bentley or Lamborghini... If you're so lucky.

5

Fares has been taking excellent care of my Audi TT for almost 10 years. Honest, professional, friendly... I trust him and strongly recommend him

5

High marks for every person who works here, led by Fares. I don't ever go online to write reviews, but when it comes to cars and how very expensive and vulnerable and ripped-off one can feel, I want to give the HUGEST shout out ever to Fares (pronounced almost like "fairest.") He fixes cars at a fair, fair, price. He knows cars. He respects the owner. I trust him and his business.

5

I went here because of a friends recommendation. I had my check engine light appear on my VW and I've done pretty much everything and I don't see anything wrong with it. When I run the diagnostic it was pointing at the gas cap, but every time I reset it the light come back on. So I finally decide to take it to the professional just to be sure that I'm not missing anything. I called and made an appointment. It was so easy and the person on the other line was very helpful. I made an appointment for the next day. As soon as I got there I was greeted by one of their mechanics and explained to me what they were going to do. A few minutes after, the lead mechanic went and talked to me. He explained everything to me and was straight to the point without any other hoopla's. Apparently it was the gas cap so I just decided to have them replace the gas cap. It only cost me less than $150 dollars with the diagnostic and the gas cap. That's pretty cheap compare to taking your car to the dealership which will cost you an arm or a leg. I highly recommend this place. They are experts when it comes to Audi and VW.

5

I went here because of a friends recommendation. I had my check engine light appear on my VW and I've done pretty much everything and I don't see anything wrong with it. When I run the diagnostic it was pointing at the gas cap, but every time I reset it the light keeps coming back on. So I finally decided to take it to the professional just to be sure that I'm not missing anything. I called and made an appointment. It was so easy and the person on the other line was very helpful. I made an appointment for the next day. As soon as I got there I was greeted by one of their mechanics and explained to me what they were going to do. A few minutes after, the lead mechanic went and talked to me. He explained everything to me and was straight to the point without any other hoopla's. Apparently it was the gas cap so I just decided to have them replace the gas cap. It only cost me less than $150 dollars with the diagnostic and the gas cap. That's pretty cheap compare to taking your car to the dealership which will cost you an arm or a leg. I highly recommend this place. They are experts when it comes to Audi and VW.

5

I'm a picky person when it comes to letting someone else handle my vehicles, After my first visit for a few repairs (Front left and right upper control arm bushings, CV Boot replacement, oil change, filter change) that needed to be done to my RS4 they've definitely made a great first impression. Everything was handled within three days and Fares even fixed the control module on my front left headlight that he had found needed replacing. Great shop and I'll definitely be returning in the future. Extremely happy.

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