In California, our governor has mandated a shelter in place order that requires us to stay home unless we are leaving our homes or an essential reason, such as getting food or supplies or going to work. The order also caused many non-essential businesses to close and requires restaurants to only offer to-go or delivery service. Our shelter in place order encourages social distancing, keeping at least 6 feet between you and any other person, and advises against social gathering.
Even among the COVID-19 closures in California, auto repair shops are permitted to remain open and are considered an essential service. This is because many people are going to rely on their vehicles during this time, and may find themselves dealing with a car issue while we are still under shelter in place orders. People will still need their vehicles to get them to shops to retrieve their family's needed supplies and essential field workers will still need their vehicles to get to work.
At European Auto Hause, we want you to know that we remain open during this time and are ready to assist you with your Audi and Volkswagen maintenance and repair needs. In order to prevent the further spread of COVID-19 and to abide by CDC regulations, we are now offering a vehicle pickup service. This will consist of one of our staff members coming to get your vehicle so that you don't have to leave your house. We communicate with you through the phone regarding your vehicle and can take any payments over the phone as well.
Once your vehicle is ready to be returned to you, we drive to back to you and return it sanitized. This option will help you avoid putting yourself at any risk for contacting the virus and ensure that your needs are met even during this tough time. You can be sure that our staff members are also taking extra precautions to properly clean and sanitize our facility and are ordering any staff members who aren't feeling well to stay home.
If your Audi or Volkswagen needs service in Pasadena during COVID-19, don't hesitate to give us a call and we can make arrangements for you and your vehicle.