Pasadena Audi and Volkswagen Repair

I got a 100 k check/tune up, and new brakes on all 4. I had been told that I needed a new oilpan, but apparently NOT. Awesome service! Fast, much faster than the Official VW place on brand, and my car was humming like top when I was done! I was expecting, based on other quotes I got, to have my bill be several hundred more than it was. They will be doing all my upkeep on my little white VW.

Had to have a new clutch put in my ride & after much searching & direction from a trusted friend I came here. Let me just say this place is 5-star TOP notch all the way. Their great reputation is around for a reason... because they are really that good. Fares is a wonderful & did a fantastic job. I trust him with my car & he is a very fair man. I recommended him whole heartedly.

Fares is the most honest, reliable, trustworthy, and skilled mechanic I have ever met. I feel like I'm dealing with my big brother when I stop by his shop to discuss my car problems. That's how trustworthy he is. Plus, he always makes me feel welcomed! Fares has been working on my car for about two years now. He has done both small and large jobs on my 05 A4 1.8T CVT and I've never been unhappy with any of his work or with his pricing. I can testify that Fares uses ONLY OEM parts. In July 09 I had a separate shop replace a fuel filter in my car. A few months down the line the filter and pump started givng me problems. I took my car into Fares' shop and he replaced the fuel filter and pump. He showed me the old parts and highlighted how the other independent European repair shop had installed a non OEM fuel filter even though I had requested an OEM filter. Bottomline, for great, honest and trustworthy service, go see Fares for your VW and Audi repairs. 5 star service!

THIS PLACE IS AWESOME! Fares and his staff are amazing to the customers. i went in there with many problems on my Audi A4 1.8T and came out feeling like i just bought a brand new car. they EVEN WASHED THE CAR AFTER THEY SERVICED IT!!!!!!!!!!!!!!!!!!!!!!!! no other mechanic shops do that! i was very pleased with the service and the kind staff. THANKS FARES, you will be my AUDI mechanic for the rest of my AUDI days

I've been meaning to write a review for Independent Audi for awhile now so this is long overdue. I've now had my car serviced by Fares 3 times and all 3 times, I've come away feeling really good about doing business with him. I've had 2 window regulators changed, brake pads replaced, oil, filter and lube services done, among other things. Each time, Fares provided top-notch service. When I discovered my brake lights were out one time, I pulled into Independent Audi without calling ahead and Fares immediately stopped what he was doing, popped new brake lights in for me free of charge, and sent me on my way within minutes. The benefits of working with Fares instead of Rusnake Audi are numerous, including reasonable pricing. Fares to me is professional, trust-worthy, and reliable. In May of 2007, I had my car serviced by Rusnak Audi, and by chance, the technician who worked on my car was Fares. If he was qualified to service Audis at the dealership, you can bet he will take care of you at his own shop.

This is the best thing that ever happened to me! Having found Fares gives me so much peace of mind because I am 200 % positive that my VW is in excellent hands and that I am dealing with an honest technician who totally knows what he is doing. Highly recommend, these guys are very and I mean VERY professional. I would have given them 10 stars if it were possible! 10 stars all the way!

I am blown away with these guys! Honest, professional, extremely good priced, best car shop experience I have ever had. These guy deserve all these good reviews! They have helped me repeatedly. Excellent customer service and even better mechanic, all for a very good price. Very down to earth people that have been a pleasure to do business with. Thank you.

I am blown away with these guys! Honest, professional, extremely good priced, best car shop experience I have ever had.These guy deserve all these good reviews! They have helped me repeatedly. Excellent customer service and even better mechanic, all for a very good price. Very down to earth people that have been a pleasure to do business with. Thank you.

I went to Independent Audi & VW under high recommendations and in hindsight, I should have gone somewhere else. Although customer service was good, physical service on my car left a bit to be desired. As an enthusiast, I'm probably more anal about my car than others, but based on the accolades and claims I expected more. To further complicate matters, a few vacuum lines were either broken or left disconnected and a newly replace strut mount bushing failed (after only 2000 miles), leading to excess vibration and inner CV joint failure as well (on the same side). Upon removal and inspection, the bushing used was not OEM, I had to replace bushings on both sides and it leads me to wonder how many other non-OEM parts were used - invalidating their claim that they use all OEM parts. Only writing facts, not trying to flame the shop. But every story has two sides. As an enthusiast, I would probably stay away from the shop.

Highly recommended! Great customer service. Very Clean and Professional. Had a better experience than the dealer.